Faqs

Where do you deliver?

We delivery Nationwide all across the UK Mainland.
This does not currently include The Highlands, Republic of Ireland, Northern Island and the Channel Islands.

Can I choose my delivery day?

You can choose your delivery day when you place the order. We deliver every day except Sundays and Mondays.

Is there a minimum order?

There is a minimum order of £25 for all deliveries

What is the delivery cost?

Our delivery cost is £4.95 per order so you can include as many boxes as you would like for the same delivery price.

Can I track my order?

Our courier partner DPD offers a fully trackable service. They will contact you with an approximate time for delivery.

Do I have to be home when you deliver?

You don’t have to be home when we deliver. You can request that the parcels are left in a safe place i.e the garden shed or porch and it will stay fresh all day with our clever packaging but we cannot accept responsibility for any losses.

Is your packaging recyclable?

We firmly believe in a Circular Economy and sustainable living at Freshford FoodCo. We strive to keep packaging as low as possible and encourage our customers to return their packaging to us so we can re-use the wool and ice packs.

What payment methods do you accept?

We accept all major credit cards as well as PayPal and Sage Pay.

Do you offer wholesale prices?

We are proud of our wholesale relationships. Please contact us directly for more information on sales@freshfordfoodco.com or 01225 720 393.

What about allergens?

We have listed the allergens for each box but for any further queries please contact us directly.

Can I collect my order?

Please contact us for free delivery in the BA1 or BA2 postcodes or to collect your order.